Logistics
Two Rivers Coffee has a robust logistics and distribution infrastructure designed to ensure efficient delivery of its products. The company operates through a direct-to-consumer model, primarily shipping orders directly from its online store. They offer free shipping on orders over $50, which is a significant advantage for bulk buyers and frequent customers
Supply Chain and Logistics Process
Two Rivers Coffee’s logistics system spans the entire coffee supply chain, from sourcing raw coffee beans to delivering the final product to consumers. This process involves multiple stages including:
- Sourcing and Procurement: Coffee beans are sourced from various regions worldwide. This involves coordinating with farmers and cooperatives to ensure quality and sustainability.
- Transportation: Beans are transported from farms to processing facilities via a combination of local trucking and shipping. This stage requires meticulous planning to handle the beans carefully and avoid quality degradation.
- Processing and Storage: At processing facilities, the beans are cleaned, roasted, and packaged. Proper storage facilities are maintained to keep the coffee fresh and preserve its quality until it is ready for shipment
Distribution Center
Two Rivers Coffee operates several distribution centers across the United States. These centers are strategically located to optimize delivery times and manage inventory efficiently. For example, a new distribution center in Indianapolis has been established to support the growing demand and expansion of their franchise network. This facility enhances their ability to provide timely deliveries to a wide range of locations, ensuring that customers receive fresh products without delays
Shipping and Delivery Methods
Two Rivers Coffee uses a combination of shipping methods to ensure efficient delivery:
- Ground Shipping: For domestic deliveries, they rely on a network of trucks to transport goods from distribution centers to retail locations and directly to customers.
- Air and Sea Freight: For international shipments, air and sea freight are used, depending on the urgency and volume of the order. This ensures that even international customers receive their products in a timely manner.
- Last Mile Delivery: The final stage involves last-mile delivery services that bring the product directly to consumers' doorsteps. This is often managed through partnerships with local delivery services and logistics companies
Inventory Management and Forecasting
Two Rivers Coffee places a strong emphasis on inventory management and forecasting to handle fluctuations in demand and ensure continuous supply. This involves:
- Pre-Booking and Early Commitments: By encouraging early commitments from buyers, they can plan their logistics operations more effectively, reducing the risk of delays and ensuring that quality standards are met throughout the supply chain.
- Strategic Planning: Regular strategic planning sessions are held to review past performance and optimize future logistics operations. This helps in anticipating challenges and implementing improvements to their processes
